My Agent Didn’t Tell Me—What Can I Do?

I was asked by a reader to elaborate on a personal situation that exists in the purchase of a home.  This is what she wrote; “Hi! I was wondering about a situation that I have going on with the company that sold us our home. I am having a hard time buying insurance because my roof has not been replaced …

The Way We Dress Tells A Lot About Who We Are

A sales person must always put their best foot forward. That is they must be on top of their game at all times. It is not only expected, it is mandated by the consumer. Just exactly what does the consumer expect from a sales person? They expect the best services that can be provided at absolutely no cost to them. …

Coping with Anger in A Sales Transaction

Anger is expressed in many ways. I wish I could tell you when it is formed and the exact cause of it but I  can’t. It seems that anger is stirred by the minutest things these days. Is it possible that modern TV programs and movies promote anger to be expressed rather than kindness and humility? I know from experience …

What Buyer’s Want and Need to Know

It seems I’ve opened a can of worms already talking about the dangers a buyer of real estate in Alabama faces. You might want to review some of my previous blogs such as “Meaningful Conversations for Alabama Realtors,” or “Establishing Relationships,” or “Just Tell it like it is.”  In all these blogs I explained the importance of disclosing the fact …

Meaningful Conversation for Alabama Realtors

2012 is license renewal year for Realtors® in Alabama and each agent must complete 15 hours of Continuing Education which is required by the Alabama Real Estate Commission. I have been holding CE classes all across the state and have noticed so many agents experiencing difficulties with the delicate balance between our RECAD requirements and having a meaningful conversation when …

Establishing Relationships

People buy retail items from total strangers without giving it a second thought. Generally the sales person is only collecting money for goods they have. It requires a minimum amount of trust. With very expensive items such as cars and jewelry, buyers are a little more skeptical and even distrusting. People buying real estate are in many cases, making the …

We Can Learn From Coach Nick Saban

As a sales trainer I spend much of my time trying to motivate people. Helping them realize they truly can become what they want to be. It makes no difference whether their goals are strictly financial or they simply want to take their career to the next level. The most successful people, regardless the industry they work, all seem to …

Gratification of A Real Estate Career

Gratification is the reward beyond income earned by a real estate agent for providing consumers quality service. I believe gratification to be an intangible, internal feeling of accomplishment for helping someone beyond fiduciary duties. More times than not, the consumer don’t even realize the magnitude of service you have provided because it wasn’t openly discussed. For example, people I have …

The Internet in Real Estate

I think we can all agree that the Internet has changed the way we do business. In fact it has changed the way everything works world-wide. This didn’t happen overnight. The migratory process in development of the Internet, as we know it today, has been over thirty years in the making. Today we see Internet use change almost daily. That …

Qualifying Broker Responsibilities

Just exactly what are the responsibilities of a qualifying broker? This is a difficult question to answer since we are limited to space. “Broker Responsibilities” is a more fitting title for a book, but I’ll attempt to share some of the major responsibilities. In most cases, the owner of a real estate agency also assumes the role of a qualifying …